For Quebec plumbing companies

Your plumbing company’s IT, handled from the office to the truck.

An emergency won’t wait: phones, call dispatch, work orders and invoicing have to work at all times. We take care of it, so you can stay focused on your clients.

Since 2004federally incorporated company
20+ yearsof IT experience
South ShoreMontreal, and remotely across Quebec
Company status Sample Plumbing Inc.
Monitored
Workstations up to dateWindows and software patches applied
Microsoft 365 accountsMulti-factor authentication for everyone
Antivirus and advanced detectionAlerts handled by our team
Suspicious sign-in blockedAccount locked, password changed
Resolved
Sound familiar?

When the office goes down, the emergency calls keep coming.

The office phone that stops ringing

And clients with water damage who call someone else.

An email asking to change banking details

It appears to come from your plumbing supplier, just before a large payment.

Work orders and photos on cell phones

Nothing is centralized, and it all goes when a device is lost or broken.

“Someone in the family” who looks after the computers

When they have time, and with no documentation.

What we do for your company

A single point of contact for all of your company’s IT.

Our goal: reduce the risks to your company as much as possible. No solution can guarantee zero risk, but each layer of protection makes an attack much harder and recovery much faster.

Backup and security

Monitored backups, multi-factor authentication, protected workstations and a clear procedure if an incident occurs.

Your management software

Installation, updates and troubleshooting for your accounting software and your dispatch and invoicing tools.

Phones and dispatch

Office line, call forwarding and cell phones set up so every emergency reaches the right person.

A dedicated technician

Someone who knows your company, reachable directly through Microsoft Teams with an hour bank.

Cellular router with magnetic antennas, for a truck or job site

Internet anywhere: LTE and 5G

We provide Internet connectivity over the LTE and 5G cellular network: built directly into laptops, or through a dedicated router installed in the truck. Your teams stay connected on the road and on the job site.

We know your tools

Software often found at Quebec contractors.

Accounting and management
Acomba Avantage Sage 50 QuickBooks
Team equipment
Laptops and tablets Cell phones Office phone system Office network and Wi-Fi
Work environment
Microsoft 365 Teams and SharePoint File backup

The trademarks mentioned belong to their respective owners. Appelez le tech is not affiliated with any of these vendors.

A very real risk for contractors

Banking detail change fraud.

A fraudster takes over the email account of a supplier, a subcontractor or a client, quietly follows the exchanges, then sends a perfectly credible message: “Here are our new banking details for the payment.” The address is the real one. The technical checks pass.

We put in place the technical protections and the procedure that greatly reduce the risk: suspicious sign-in alerts, automatic account lockout and training for your team with realistic fake emails.

No protection is foolproof. These measures greatly reduce the chances of a successful attack and limit the damage if an incident occurs.

Read our article on CEO fraud →
Golden rule

Any change to banking details is confirmed by phone, at a number already on file.

Never at the number shown in the email requesting the change. A two-minute call can prevent major losses.

Fabrice Blanchet, founder of Appelez le tech
Your technician

Hello, I’m Fabrice Blanchet.

I have worked in IT for more than 25 years. I was a network administrator for 16 years at a large engineering firm, and I founded IROUTENETWORKS in 2004 to offer SMBs and notary offices the same rigour, with a human touch.

Today I support plumbing companies on the South Shore and in Montreal: accounting software, Microsoft 365, backups and security. When you call, you speak to someone who knows your company.

Founder of IROUTENETWORKS INC. (2004) VMware Certified Professional (VCP) Microsoft 365 Partner Former Montreal VMUG leader
How it works

Three steps, no surprises.

1

Assessment

A one-hour meeting to review your company: workstations, software, accounts, backups and risk points.

2

Tailored agreement

An annual hour bank and monthly protection licences for your devices and users. An official list is attached to every invoice.

3

Proactive management

Continuous monitoring, patches, alerts handled by our team and priority access to your technician, to reduce risks day to day.

How much does it cost? Starting at $14 per device, per month Rates among the most competitive in Quebec, with no hidden fees.
See our rates →
Worked example

A small plumbing company: 2 or 3 people in the office

One computer per person, with a 20-hour bank per year.

Workstation protection (MSP-E) — $14 per device 2 people $28 3 people $42
User protection (MSP-U) — $14 per user 2 people $28 3 people $42
20-hour bank ($2,950 per year, spread over 12 months) 2 people $245.83 3 people $245.83
Total per month 2 people ≈ $302 3 people ≈ $330
Option: 5 TB cloud backup 2 people + $139 3 people + $139

Example for illustration purposes, taxes extra. The actual cost depends on the number of devices (for example a laptop and an office workstation) and the hour bank chosen.

An asset for your insurance

Insurers increasingly look at the cybersecurity measures in place, especially for cyber coverage. These protections often make the insurance questionnaire easier to answer. Check with your broker.

Free

Cybersecurity starter kit

Acceptable use policy for your employees, incident response plan, Law 25 register and cyber insurance preparation. Nine documents ready to adapt to your company.

Download the kit →

Let’s talk about your company.

In one hour, you will know where your IT stands, what your risks are and what an agreement would change for your team.

Or write to us: info@appelezletech.com