IT support for Quebec businesses, on-site and remote
Managed services, cybersecurity and Microsoft 365 for SMBs in the legal, notarial, real estate, construction, automation and retail sectors. More than 20 years of experience in Montreal and on the South Shore.
Business services
Solutions tailored to your size and industry, with a technician who knows your environment.
Managed services (MSP)
Proactive monitoring of your computers with Datto RMM, updates to Windows and your existing software, preventive maintenance.
Learn more ↓Cybersecurity
Antivirus and threat detection, risk assessment, account security and employee awareness training.
Learn more ↓Microsoft 365 and Azure
Migrations, Entra ID, Intune and Autopilot to deploy and manage your computers, full management of your tenant.
Learn more ↓SharePoint and OneDrive
SharePoint setup, document library structure and security, controlled permissions and external sharing, OneDrive sync.
Learn more ↓Teams and IP phone systems
Port your existing numbers and make calls in Microsoft Teams or on an IP phone system, at the office or working remotely.
Learn more ↓Backup and recovery
Automated backups and a disaster recovery plan to protect your essential data.
Learn more ↓Network and infrastructure
Network, Wi-Fi and firewalls, servers and Hyper-V virtualization, managed and monitored for reliable connectivity.
Learn more ↓HP business computers
Sales and replacement of HP business laptops and desktops, with an easy migration by cloning the drive.
Learn more ↓Computers monitored and maintained around the clock
We continuously monitor your computers and servers, apply updates and step in before small problems turn into outages.
Spot problems before you do
- Remote monitoringEvery computer and server is monitored continuously: disk space, hardware health, essential services.
- Automatic alertsOur team is notified as soon as a problem is detected, often before you notice it.
- Up-to-date inventoryA list of your devices, software and warranties, useful for planning replacements.
Keep your systems up to date
- Windows patchesSecurity updates are applied on a schedule that doesn’t disrupt your staff.
- Third-party softwareBrowsers, PDF readers and other common software updated automatically.
- Preventive maintenanceRegular checks to keep your computers fast and reliable.
Help you quickly
- Remote support without a VPNOur technicians connect through the agent installed on your devices, and every session is logged.
- Dedicated technicianA technician who knows your environment and your history.
- Hour bank and VIP Teams accessReach our team directly through Microsoft Teams, with a usage report on request.
Protect your people and your computers
Most attacks go through a person: a malicious email, a stolen password, a compromised Microsoft 365 account. Others target your computers directly. Our protection covers both.
User protectionProtection for every user and their Microsoft 365 account
Stop attacks
- Email anti-phishing (INKY)Detects fraudulent emails and impersonation in Microsoft 365 and warns users in real time.
- Training and testing (BullPhish ID)Short security awareness videos and phishing simulations to measure and sharpen your team’s reflexes.
- Dark web monitoring (Dark Web ID)You are alerted as soon as your company’s credentials are leaked or sold on the dark web.
Detect and contain
- Microsoft 365 monitoring (SaaS Alerts)Continuously analyzes unusual sign-ins and activity in your Microsoft 365 accounts.
- Real-time alertsOur team is notified immediately when a suspicious event is detected.
- Automatic account lockoutA compromised account is locked automatically to stop the attack before it spreads.
Lose nothing
- Microsoft 365 backupAutomatic backup of your email, OneDrive, SharePoint and Teams, with fast restore.
- Entra ID configuration backupContinuous copies of your users, groups and roles to restore your environment quickly.
Computer protectionManagement, security and backup for every computer
Keep computers up to date
- Remote monitoring and management (Datto RMM)Full visibility on every computer, maintenance and remote support, without a VPN.
- Software patchingAutomated updates for Windows and third-party software to close known vulnerabilities.
Stop threats
- Antivirus (Datto AV)Real-time protection backed by global threat intelligence.
- Detection and response (Datto EDR)Spots suspicious behaviour, isolates the affected computer and neutralizes the threat.
- Ransomware detectionContinuous monitoring to stop ransomware before it encrypts your files.
- 24/7 security operations centre (RocketCyber)Pro optionAnalysts monitor your security alerts day and night.
Restore quickly
- Computer backup (Datto Endpoint Backup)Automatic backups of your computers, with file-level or full-system restore.
Your Microsoft 365 environment, properly configured and managed
From migration to day-to-day management, we set up Microsoft 365 and Entra ID following security best practices.
Migrate and set up
- Email and file migrationFrom another provider or another Microsoft 365 environment, with no data loss.
- Computer deployment (Autopilot)A new computer configures itself automatically when the employee first signs in.
- Domain and emailDNS, SPF, DKIM and DMARC setup so your email reaches its destination.
Day-to-day administration
- Users, groups and licences (Entra ID)Arrivals, departures and role changes handled quickly and cleanly.
- Device management (Intune)Configuration, apps and compliance for your computers and phones.
- Licence optimizationYou only pay for the licences you actually need.
Protect your accounts
- MFA and passkeysPhishing-resistant authentication for every user.
- Conditional AccessRules that block risky sign-ins and non-compliant devices.
- Microsoft DefenderBuilt-in email and endpoint protection, configured and monitored.
Your business phone system, in Teams or on an IP PBX
Teams Phone or an on-site IP phone system: we help you choose the right fit for your team, while keeping your current numbers.
The right solution
- Teams PhoneCalls are made directly in Microsoft Teams, at the office or working remotely.
- IP phone system (PBX)An on-site system with desk phones, ideal for a reception desk or a front-counter team.
- Number portingYour current numbers are kept, with a planned cutover to avoid any interruption.
Welcome your callers
- Auto attendantA voice menu like “press 1 for…”.
- Call queues and call groupsCalls are routed to the right team.
- Business hours and holidaysMessages and routing that match your schedule.
Answer from anywhere
- Desktop and mobile appsTake your business calls anywhere, with your company number.
- Desk phones and headsetsPhones and headsets suited to your system.
- Voicemail by emailYour voicemail delivered straight to your inbox.
Your data recoverable, even after a disaster
A backup is only worth something if it restores. We back up your computers, your servers and Microsoft 365, and we verify it.
Back up computers and servers
- Computer backupAutomatic copies of every workstation.
- Server backupFull images to get a server running again quickly.
- Off-site, immutable copiesCopies protected from ransomware or a disaster at the office.
Back up the cloud
- Email, OneDrive, SharePoint and TeamsMicrosoft doesn’t fully back everything up by default: we close the gap.
- Extended retentionRecover a deleted item long after the recycle bin.
- Granular restoreA single email, a single file or an entire mailbox.
Get back up quickly
- Disaster recovery planWho does what, and in what order, on the day everything stops.
- Regular restore testsWe check that your backups actually restore.
- Full computer restoreAn employee back at work quickly after a failure.
A reliable, secure and documented network
Firewalls, Wi-Fi, servers and virtualization: we design, install and monitor the infrastructure that runs your business.
Connect securely
- Managed firewallsRules, updates and secure remote access.
- Business Wi-FiSolid coverage and a separate guest network.
- Segmentation (VLANs)Computers, phones, guests and cameras kept apart.
Host your applications
- Windows Server and Active DirectoryInstallation, migration and upkeep of your servers.
- Hyper-V virtualizationSeveral servers on one machine, easier to back up.
- Network storage (NAS)Storage space and a local backup target.
Prevent outages
- Monitoring and alertsWe’re notified if a device goes down or degrades.
- Equipment updatesFirewall, switch and access point firmware kept current.
- Network documentationDiagram, access and warranties recorded in one place.
HP business computers: sales and replacement
We’re a supplier of HP’s commercial lines: ProBook, EliteBook and ZBook laptops, ProDesk and EliteDesk desktops, and HP Z workstations. We help you choose the right model, then prepare and deploy it.
ProBook, EliteBook and ZBook
- HP ProBookThe reliable, affordable business laptop for everyday office work.
- HP EliteBookThe premium line: lighter, sturdier and packed with advanced security features, ideal for mobile professionals.
- HP ZBookThe mobile workstation for design, technical drawing and demanding software.
ProDesk, EliteDesk and Z stations
- HP ProDeskThe versatile desktop for reception, administration and accounting.
- HP EliteDeskCompact and mini form factors with enterprise-grade management and security.
- HP Z workstationsThe power for 3D, rendering, photo work and specialized software.
A hassle-free migration
- Drive cloningWe copy the old drive to the new computer: your software, files and settings carry over, without reinstalling everything.
- Ready to useThe new computer is updated, secured and added to our monitoring before it’s handed to the employee.
- Planned replacementYour computer inventory tells us which machines are reaching end of life or warranty, so purchases can be planned.
IT support for notarial firms
We support a growing network of notarial firms across Quebec. We know your software, your deadlines and the confidentiality requirements of your practice.
Practice management
PronotaireJurisConcept / JurisProParaMaître (Avancie)ProCardex Cloud (Acceo)Signing, AI and specialized tools
ConsignO Cloud (Notarius)Mentor AI NotaireTablix (RDPRM)TELUS Assyst ImmobilierWorkplace
Microsoft 365Teams and SharePointFile backupHow an agreement works
Assessment
We review your environment: computers, network, Microsoft 365 accounts, backups and security.
Tailored agreement
An annual bank of 20 or 40 hours, plus management at $14 per user and per device, per month.
Proactive management
We monitor, update and protect your systems, and respond first in an emergency.
VIP client benefit: with an hour bank, you can reach our team directly through Microsoft Teams, without going through the main line.
Are you an individual?
Slow computer, virus, printer or Wi-Fi: we help remotely or at home, by appointment, with no commitment.
Ready to simplify your IT?
Let’s talk about your environment and your needs.
Book an appointment 514-444-1041