{"id":2136,"date":"2026-10-23T21:43:36","date_gmt":"2026-10-24T02:43:36","guid":{"rendered":"https:\/\/www.supportadistance.com\/remote-access-rdp-vpn-zero-trust\/"},"modified":"2026-10-23T21:49:39","modified_gmt":"2026-10-24T02:49:39","slug":"remote-access-rdp-vpn-zero-trust","status":"publish","type":"post","link":"https:\/\/www.supportadistance.com\/en\/remote-access-rdp-vpn-zero-trust\/","title":{"rendered":"Remote access: Remote Desktop, VPN or zero trust (Twingate)? How it works and how to set it up"},"content":{"rendered":"\n<style>\n.alt-article{--alt-teal:#279989;--alt-teal-dk:#1F7A6D;--alt-orange:#DA291C;--alt-ink:#13262D;--alt-muted:#4A5563;--alt-bg:#F6F5F1;--alt-line:#DAD6CC;font-family:Calibri,Carlito,\"Segoe UI\",Arial,sans-serif;color:var(--alt-ink);font-size:18px;line-height:1.6;max-width:820px;margin:0 auto;padding:0 16px}\n.alt-article *{box-sizing:border-box}\n.alt-article h2{font-size:clamp(23px,3.5vw,29px);line-height:1.25;margin:44px 0 14px;color:var(--alt-ink);padding-left:14px;border-left:5px solid var(--alt-teal)}\n.alt-article h3{font-size:21px;line-height:1.3;margin:24px 0 8px;color:var(--alt-ink)}\n.alt-article p{margin:0 0 14px}\n.alt-article a{color:var(--alt-teal-dk)}\n.alt-article .alt-eyebrow{text-transform:uppercase;letter-spacing:2px;font-size:14px;font-weight:700;color:var(--alt-orange);margin:0 0 8px}\n.alt-article .alt-lead{font-size:21px;color:var(--alt-muted)}\n.alt-article figure{margin:24px 0}\n.alt-article figure svg{width:100%;height:auto;display:block}\n.alt-article figcaption{font-size:15px;color:var(--alt-muted);margin-top:8px}\n.alt-article ul,.alt-article ol{padding-left:24px;margin:0 0 14px}\n.alt-article li{margin-bottom:6px}\n.alt-article table{width:100%;border-collapse:collapse;margin:12px 0 20px;font-size:16px}\n.alt-article th,.alt-article td{text-align:left;padding:10px 12px;border-bottom:1px solid var(--alt-line);vertical-align:top}\n.alt-article th{background:var(--alt-ink);color:#fff}\n.alt-article .alt-table-wrap{overflow-x:auto}\n.alt-article .alt-callout{background:var(--alt-bg);border-left:5px solid var(--alt-orange);border-radius:8px;padding:18px 20px;margin:20px 0}\n.alt-article .alt-callout.teal{border-left-color:var(--alt-teal)}\n.alt-article .alt-callout p:last-child{margin:0}\n.alt-article .alt-steps{background:#fff;border:1px solid var(--alt-line);border-radius:14px;padding:22px 24px 10px;margin:14px 0 20px;box-shadow:0 2px 10px rgba(19,38,45,.05)}\n.alt-article .alt-steps ol{padding-left:22px}\n.alt-article .alt-cta{background:#0F1F26;color:#EEF1F4;border-radius:12px;padding:28px;margin:40px 0 24px;text-align:center}\n.alt-article .alt-cta p{margin:0 0 14px;font-size:20px}\n.alt-article .alt-btn{display:inline-block;background:var(--alt-orange);color:#fff;text-decoration:none;font-weight:700;padding:12px 26px;border-radius:999px}\n.alt-article .alt-sources{font-size:15px;color:var(--alt-muted);border-top:1px solid var(--alt-line);padding-top:16px}\n.alt-article .alt-sources ul{padding-left:20px}\n.alt-article code{background:var(--alt-bg);padding:1px 6px;border-radius:4px;font-size:16px}\n<\/style>\n<article class=\"alt-article\">\n<p class=\"alt-eyebrow\">Remote access \u00b7 Appelez le tech<\/p>\n<p class=\"alt-lead\">Working from home on your office computer is convenient. But when it\u2019s poorly configured, remote access is also the favourite way in for ransomware groups. Here is how Remote Desktop, the traditional VPN and the \u201czero trust\u201d VPN work, and how to set them up properly.<\/p>\n\n<div class=\"alt-callout\"><p><strong>The number to remember:<\/strong> in the attacks handled by Sophos\u2019s incident response team in 2023, Remote Desktop (RDP) had been abused in 90% of cases, and exposed remote access services were the way in for 65% of them.<\/p><\/div>\n\n<h2>Remote Desktop (RDP): how it works<\/h2>\n<p>Remote Desktop (Remote Desktop Protocol, or RDP) is built into Windows. It lets you sign in to an office computer from another device: you see its screen and use its software and files as if you were sitting in front of it. Only the screen image travels over the network; the data stays at the office.<\/p>\n<ul>\n<li>The computer receiving the connection must run <strong>Windows Pro or Enterprise<\/strong> (the Home edition can\u2019t be controlled through RDP).<\/li>\n<li>By default, the service listens on port <code>3389<\/code>.<\/li>\n<li>To connect, use <strong>Remote Desktop Connection<\/strong> (<code>mstsc<\/code>), which is still included in Windows. The old \u201cRemote Desktop\u201d app from the Microsoft Store was retired on May 27, 2025 in favour of the <strong>Windows App<\/strong>, which is mainly designed for Microsoft\u2019s cloud desktops.<\/li>\n<\/ul>\n<p><strong>The problem:<\/strong> RDP was never designed to be exposed directly on the Internet. Opening port 3389 on the office router is like advertising a door that bots try day and night with stolen passwords. So RDP must always sit <em>behind<\/em> a VPN or a zero trust solution.<\/p>\n\n<figure>\n<svg viewBox=\"0 0 760 520\" role=\"img\" aria-label=\"Three ways to reach the office remotely: exposed RDP, traditional VPN and zero trust access\" font-family=\"Calibri, Carlito, Segoe UI, Arial, sans-serif\">\n<defs>\n<marker id=\"ad-ar-o\" viewBox=\"0 0 10 10\" refX=\"9\" refY=\"5\" markerWidth=\"6\" markerHeight=\"6\" orient=\"auto-start-reverse\"><path d=\"M0 0L10 5L0 10z\" fill=\"#DA291C\"><\/path><\/marker>\n<marker id=\"ad-ar-w\" viewBox=\"0 0 10 10\" refX=\"9\" refY=\"5\" markerWidth=\"6\" markerHeight=\"6\" orient=\"auto-start-reverse\"><path d=\"M0 0L10 5L0 10z\" fill=\"#C7D0DA\"><\/path><\/marker>\n<marker id=\"ad-ar-t\" viewBox=\"0 0 10 10\" refX=\"9\" refY=\"5\" markerWidth=\"6\" markerHeight=\"6\" orient=\"auto-start-reverse\"><path d=\"M0 0L10 5L0 10z\" fill=\"#279989\"><\/path><\/marker>\n<\/defs>\n<rect width=\"760\" height=\"520\" rx=\"14\" fill=\"#0F1F26\"><\/rect>\n<g font-size=\"15\" fill=\"#C7D0DA\">\n<text x=\"24\" y=\"40\" font-size=\"19\" font-weight=\"700\" fill=\"#DA291C\">1. RDP exposed on the Internet: avoid<\/text>\n<rect x=\"24\" y=\"58\" width=\"150\" height=\"56\" rx=\"10\" fill=\"#17303A\" stroke=\"#24434E\"><\/rect><text x=\"99\" y=\"91\" text-anchor=\"middle\" fill=\"#EEF1F4\">Employee<\/text>\n<rect x=\"250\" y=\"58\" width=\"150\" height=\"56\" rx=\"10\" fill=\"none\" stroke=\"#DA291C\" stroke-dasharray=\"5 4\"><\/rect><text x=\"325\" y=\"83\" text-anchor=\"middle\" fill=\"#EEF1F4\">Port 3389<\/text><text x=\"325\" y=\"102\" text-anchor=\"middle\" font-size=\"13\">open to everyone<\/text>\n<rect x=\"476\" y=\"58\" width=\"260\" height=\"56\" rx=\"10\" fill=\"#17303A\" stroke=\"#24434E\"><\/rect><text x=\"606\" y=\"91\" text-anchor=\"middle\" fill=\"#EEF1F4\">The entire office network<\/text>\n<path d=\"M174 86H246\" stroke=\"#C7D0DA\" stroke-width=\"2\" marker-end=\"url(#ad-ar-w)\"><\/path><path d=\"M400 86H472\" stroke=\"#DA291C\" stroke-width=\"2\" marker-end=\"url(#ad-ar-o)\"><\/path>\n<text x=\"325\" y=\"140\" text-anchor=\"middle\" font-size=\"13\" fill=\"#DA291C\">\u2026 and bots trying stolen passwords<\/text>\n\n<text x=\"24\" y=\"196\" font-size=\"19\" font-weight=\"700\" fill=\"#EEF1F4\">2. Traditional VPN: a tunnel to the whole network<\/text>\n<rect x=\"24\" y=\"214\" width=\"150\" height=\"56\" rx=\"10\" fill=\"#17303A\" stroke=\"#24434E\"><\/rect><text x=\"99\" y=\"240\" text-anchor=\"middle\" fill=\"#EEF1F4\">Employee<\/text><text x=\"99\" y=\"259\" text-anchor=\"middle\" font-size=\"13\">+ VPN client<\/text>\n<rect x=\"250\" y=\"214\" width=\"150\" height=\"56\" rx=\"10\" fill=\"#17303A\" stroke=\"#C7D0DA\"><\/rect><text x=\"325\" y=\"240\" text-anchor=\"middle\" fill=\"#EEF1F4\">VPN firewall<\/text><text x=\"325\" y=\"259\" text-anchor=\"middle\" font-size=\"13\">open port, kept updated<\/text>\n<rect x=\"476\" y=\"214\" width=\"260\" height=\"56\" rx=\"10\" fill=\"#17303A\" stroke=\"#24434E\"><\/rect><text x=\"606\" y=\"240\" text-anchor=\"middle\" fill=\"#EEF1F4\">The entire office network<\/text><text x=\"606\" y=\"259\" text-anchor=\"middle\" font-size=\"13\">including the RDP computer<\/text>\n<path d=\"M174 242H246\" stroke=\"#C7D0DA\" stroke-width=\"2\" stroke-dasharray=\"6 4\" marker-end=\"url(#ad-ar-w)\"><\/path><path d=\"M400 242H472\" stroke=\"#C7D0DA\" stroke-width=\"2\" marker-end=\"url(#ad-ar-w)\"><\/path>\n<text x=\"210\" y=\"234\" text-anchor=\"middle\" font-size=\"12\">encrypted tunnel<\/text>\n\n<text x=\"24\" y=\"352\" font-size=\"19\" font-weight=\"700\" fill=\"#279989\">3. Zero trust (e.g. Twingate): one resource at a time<\/text>\n<rect x=\"24\" y=\"370\" width=\"150\" height=\"56\" rx=\"10\" fill=\"#17303A\" stroke=\"#24434E\"><\/rect><text x=\"99\" y=\"396\" text-anchor=\"middle\" fill=\"#EEF1F4\">Employee<\/text><text x=\"99\" y=\"415\" text-anchor=\"middle\" font-size=\"13\">+ client<\/text>\n<rect x=\"250\" y=\"370\" width=\"150\" height=\"56\" rx=\"10\" fill=\"#17303A\" stroke=\"#279989\"><\/rect><text x=\"325\" y=\"396\" text-anchor=\"middle\" fill=\"#EEF1F4\">Cloud relay<\/text><text x=\"325\" y=\"415\" text-anchor=\"middle\" font-size=\"13\">verified identity<\/text>\n<rect x=\"476\" y=\"370\" width=\"120\" height=\"56\" rx=\"10\" fill=\"#279989\"><\/rect><text x=\"536\" y=\"396\" text-anchor=\"middle\" fill=\"#0F1F26\" font-weight=\"700\">Connector<\/text><text x=\"536\" y=\"415\" text-anchor=\"middle\" font-size=\"13\" fill=\"#0F1F26\">outbound only<\/text>\n<rect x=\"616\" y=\"370\" width=\"120\" height=\"56\" rx=\"10\" fill=\"#17303A\" stroke=\"#279989\"><\/rect><text x=\"676\" y=\"396\" text-anchor=\"middle\" fill=\"#EEF1F4\">Computer<\/text><text x=\"676\" y=\"415\" text-anchor=\"middle\" font-size=\"13\">only one authorized<\/text>\n<path d=\"M174 398H246\" stroke=\"#279989\" stroke-width=\"2\" stroke-dasharray=\"6 4\" marker-end=\"url(#ad-ar-t)\"><\/path><path d=\"M472 398H404\" stroke=\"#279989\" stroke-width=\"2\" marker-end=\"url(#ad-ar-t)\"><\/path><path d=\"M596 398H612\" stroke=\"#279989\" stroke-width=\"2\" marker-end=\"url(#ad-ar-t)\"><\/path>\n<text x=\"438\" y=\"389\" text-anchor=\"middle\" font-size=\"12\" fill=\"#279989\">outbound<\/text>\n<text x=\"24\" y=\"470\" font-size=\"14\">No open port at the office: the connector calls out.<\/text>\n<text x=\"24\" y=\"492\" font-size=\"14\">The employee only sees the resources they\u2019ve been granted, not the rest of the network.<\/text>\n<\/g>\n<\/svg>\n<figcaption>Three remote access architectures, from the riskiest to the most restrictive.<\/figcaption>\n<\/figure>\n\n<h2>The traditional VPN<\/h2>\n<p>A VPN (virtual private network) creates an <strong>encrypted tunnel<\/strong> between the employee\u2019s computer and the office firewall. Once connected, the computer behaves as if it were plugged into the office network: it can reach the file server, the printer and the RDP computer.<\/p>\n<p><strong>Pros:<\/strong> proven technology, often already included in the company firewall, no extra subscription.<\/p>\n<p><strong>Limits:<\/strong><\/p>\n<ul>\n<li>The VPN device remains an open door on the Internet. Firewall and VPN vulnerabilities are among those attackers exploit most: updates must be applied right away.<\/li>\n<li>Once inside the tunnel, the user (or the attacker who stole their password) often sees <strong>the whole network<\/strong>.<\/li>\n<li>Without MFA, a stolen password is enough.<\/li>\n<\/ul>\n\n<h2>Zero trust (ZTNA), for example Twingate<\/h2>\n<p>The \u201czero trust\u201d approach (zero trust network access) starts from a simple principle: <strong>nobody is trusted by default<\/strong>, even on the inside. Instead of opening the whole network, a specific person gets access to a specific resource (a computer, a server, a port), after their identity is verified.<\/p>\n<p>With Twingate, four components work together:<\/p>\n<ul>\n<li><strong>The client<\/strong>, installed on the employee\u2019s computer or phone, which authenticates them and encrypts the traffic.<\/li>\n<li><strong>The connector<\/strong>, installed on a small machine on the office network. It only makes <em>outbound<\/em> connections: no port needs to be opened on the firewall.<\/li>\n<li><strong>The controller<\/strong>, hosted by Twingate, which manages access rules and hands sign-in off to your identity provider (for example Microsoft Entra ID or Google), so your MFA applies.<\/li>\n<li><strong>The relays<\/strong>, which connect the client and the connector without storing any data.<\/li>\n<\/ul>\n<p>Traffic only flows if both the user and the connector are authorized for that resource. An attacker who stole an employee\u2019s computer would not, by default, get access to the whole network.<\/p>\n\n<h2>Which one should you choose?<\/h2>\n<div class=\"alt-table-wrap\"><table>\n<thead><tr><th>Criteria<\/th><th>Exposed RDP<\/th><th>Traditional VPN<\/th><th>Zero trust (Twingate)<\/th><\/tr><\/thead>\n<tbody>\n<tr><td>Port open on the Internet<\/td><td>Yes, 3389<\/td><td>Yes, the VPN\u2019s<\/td><td>None<\/td><\/tr>\n<tr><td>Access granted<\/td><td>One computer, visible to all<\/td><td>Often the whole network<\/td><td>Resource by resource<\/td><\/tr>\n<tr><td>MFA<\/td><td>Difficult<\/td><td>Must be added<\/td><td>Your Microsoft or Google account\u2019s<\/td><\/tr>\n<tr><td>Maintenance<\/td><td>\u2014<\/td><td>Critical firewall updates<\/td><td>Connector to keep updated<\/td><\/tr>\n<tr><td>Cost<\/td><td>Free, but risky<\/td><td>Often included with the firewall<\/td><td>Per-user subscription<\/td><\/tr>\n<tr><td>Verdict<\/td><td><strong>Avoid<\/strong><\/td><td>Acceptable if well maintained<\/td><td><strong>Recommended<\/strong> for SMBs<\/td><\/tr>\n<\/tbody><\/table><\/div>\n\n<h2>Setup, step by step<\/h2>\n<h3>A. Prepare the office computer (in every case)<\/h3>\n<div class=\"alt-steps\"><ol>\n<li>Check the edition: Windows 11 Pro or Enterprise.<\/li>\n<li>Settings &gt; System &gt; Remote Desktop: turn it on, and leave <strong>Network Level Authentication<\/strong> (NLA) checked.<\/li>\n<li>Allow only the accounts that need it (\u201cRemote Desktop users\u201d button), never a shared administrator account.<\/li>\n<li>Protect accounts with a long, unique password, and turn on lockout after several failed attempts.<\/li>\n<li>Set the computer so it doesn\u2019t go to sleep (or use Wake-on-LAN), and keep it updated.<\/li>\n<li><strong>Never<\/strong> create a port forward for 3389 on the router.<\/li>\n<\/ol><\/div>\n\n<h3>B. Traditional VPN option<\/h3>\n<div class=\"alt-steps\"><ol>\n<li>Use the VPN feature of your existing firewall (IPsec, SSL VPN or WireGuard depending on the model) and update its firmware.<\/li>\n<li>Tie VPN authentication to company accounts and require MFA.<\/li>\n<li>Create a VPN user group and rules that limit access to only the computers and ports needed (for example 3389 to one specific computer), rather than the whole network.<\/li>\n<li>Install the VPN client on managed, protected devices only.<\/li>\n<li>Turn on alerts for unusual connections and watch the manufacturer\u2019s security advisories.<\/li>\n<\/ol><\/div>\n\n<h3>C. Zero trust option with Twingate<\/h3>\n<div class=\"alt-steps\"><ol>\n<li>Create the company\u2019s Twingate network and link it to your identity provider (Microsoft Entra ID or Google) to take advantage of your existing MFA.<\/li>\n<li>Deploy the connector on a small, always-on machine at the office; ideally two connectors for redundancy.<\/li>\n<li>Define the resources: for example the internal address of the RDP computer, limited to port 3389.<\/li>\n<li>Create groups (Accounting, Management\u2026) and assign them only the resources they need.<\/li>\n<li>Install the Twingate client on employees\u2019 devices and sign them in with their work account.<\/li>\n<li>Launch Remote Desktop Connection (<code>mstsc<\/code>) to the computer\u2019s internal address: the traffic automatically goes through Twingate.<\/li>\n<li>Close the old access paths (VPN, port forwards) once the transition is confirmed.<\/li>\n<\/ol><\/div>\n\n<div class=\"alt-callout teal\"><p><strong>What about IT support?<\/strong> For your support calls, our technicians need neither a VPN nor an open port: access goes through the remote management agent installed on each of your devices, with every session logged.<\/p><\/div>\n\n<div class=\"alt-cta\"><p>Want to secure your team\u2019s remote access?<\/p><a class=\"alt-btn\" href=\"tel:+18334441041\">Appelez le tech \u00b7 1 833 444-1041<\/a><\/div>\n\n<div class=\"alt-sources\"><p><strong>Sources<\/strong><\/p><ul>\n<li><a href=\"https:\/\/www.sophos.com\/de-de\/press\/press-releases\/2024\/04\/cybercriminals-abuse-remote-desktop-protocol-rdp-90-attacks-handled\" target=\"_blank\" rel=\"noopener\">Sophos \u2013 Active Adversary Report, 1H 2024<\/a><\/li>\n<li><a href=\"https:\/\/www.infosecurity-magazine.com\/news\/vpn-rdp-exploitation-common-attack\/\" target=\"_blank\" rel=\"noopener\">Infosecurity Magazine \u2013 VPN and RDP exploitation (ReliaQuest)<\/a><\/li>\n<li><a href=\"https:\/\/www.twingate.com\/docs\/how-twingate-works\" target=\"_blank\" rel=\"noopener\">Twingate \u2013 how the architecture works<\/a><\/li>\n<li><a href=\"https:\/\/pureinfotech.com\/microsoft-retires-remote-desktop-app-may-27-2025\/\" target=\"_blank\" rel=\"noopener\">Pureinfotech \u2013 Remote Desktop app retired in favour of Windows App<\/a><\/li>\n<\/ul><\/div>\n<\/article>\n","protected":false},"excerpt":{"rendered":"<p>Exposed RDP, traditional VPN or zero trust access like Twingate: how each option works, which one to choose and how to set it up without opening the door to ransomware.<\/p>\n","protected":false},"author":2,"featured_media":2147,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[55],"tags":[],"class_list":["post-2136","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-and-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Secure remote access: RDP, VPN or zero trust (Twingate)<\/title>\n<meta name=\"description\" content=\"Secure remote access explained: how Remote Desktop, VPN and zero trust like Twingate work, a side-by-side comparison and setup steps for SMBs.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.supportadistance.com\/en\/remote-access-rdp-vpn-zero-trust\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Remote access: Remote Desktop, VPN or zero trust (Twingate)? 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