{"id":2178,"date":"2026-10-24T15:31:17","date_gmt":"2026-10-24T20:31:17","guid":{"rendered":"https:\/\/www.supportadistance.com\/about-us\/"},"modified":"2026-10-24T19:57:16","modified_gmt":"2026-10-25T00:57:16","slug":"about-us","status":"publish","type":"page","link":"https:\/\/www.supportadistance.com\/en\/about-us\/","title":{"rendered":"About us"},"content":{"rendered":"\n<style>\n.ab{--teal:#279989;--red:#DA291C;--navy:#0F1F26;--navy2:#17303A;--ink:#0F1F26;--muted:#5d6a70;font-size:17px;line-height:1.65;color:var(--ink)}\n.ab .wrap{max-width:1140px;margin:0 auto;padding:0 20px}\n.ab section{padding:56px 0}\n.ab .hero{background:var(--navy);color:#c9d6db;position:relative;overflow:hidden;padding:112px 0 0}\n.ab .hero:before{content:\"\";position:absolute;width:520px;height:520px;border-radius:50%;background:var(--navy2);top:-240px;right:-120px}\n.ab .hero .wrap{position:relative;display:grid;grid-template-columns:1.15fr .85fr;gap:30px;align-items:end}\n.ab .eyebrow{font-size:.78em;font-weight:700;letter-spacing:.14em;text-transform:uppercase;color:var(--red);margin:0 0 10px}\n.ab h1{color:#fff;font-size:2.5em;line-height:1.15;margin:0 0 16px;font-weight:400}\n.ab .hero p.lead{font-size:1.1em;margin:0 0 26px;max-width:600px}\n.ab .hero .txt{padding-bottom:64px}\n.ab .hero img{display:block;width:100%;max-width:420px;height:auto;margin-left:auto}\n.ab .btn{display:inline-block;padding:12px 22px;border-radius:999px;font-weight:600;text-decoration:none;margin:6px 10px 0 0;line-height:1.3}\n.ab .btn.red{background:var(--red);color:#fff!important}\n.ab .btn.line{border:2px solid var(--teal);color:#fff!important}\n.ab .btn.line.dark{color:var(--ink)!important}\n.ab .stats{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-top:-1px}\n.ab .stat{background:#fff;border:1px solid #e3e6e8;border-top:4px solid var(--teal);border-radius:14px;padding:20px}\n.ab .stat b{display:block;font-size:1.5em;color:var(--ink);font-weight:600;line-height:1.2}\n.ab .stat span{color:var(--muted);font-size:.92em}\n.ab h2{font-size:1.9em;font-weight:400;margin:0 0 14px;color:var(--ink)}\n.ab .story{display:grid;grid-template-columns:1fr 1fr;gap:40px}\n.ab .story p{color:#3d4a50;margin:0 0 14px}\n.ab .soft{background:#f4f6f6}\n.ab .cards{display:grid;grid-template-columns:repeat(4,1fr);gap:18px;margin-top:22px}\n.ab .card{background:#fff;border:1px solid #e3e6e8;border-radius:16px;overflow:hidden}\n.ab .card .hd{height:96px;background:var(--navy);border-bottom:4px solid var(--teal);display:flex;align-items:center;justify-content:center;color:var(--teal);position:relative;overflow:hidden}\n.ab .card .hd:before{content:\"\";position:absolute;width:160px;height:160px;border-radius:50%;background:var(--navy2);top:-80px;right:-50px}\n.ab .card .hd svg{position:relative;width:44px;height:44px}\n.ab .card h3{font-size:1.08em;margin:18px 20px 6px;color:var(--ink)}\n.ab .card p{margin:0 20px 20px;color:var(--muted);font-size:.95em}\n.ab .chips{display:flex;flex-wrap:wrap;gap:8px;margin-top:14px}\n.ab .chip{background:rgba(39,153,137,.1);color:#1F7A6D;border-radius:999px;padding:6px 14px;font-size:.92em;font-weight:600}\n.ab .info{display:grid;grid-template-columns:repeat(3,1fr);gap:18px;margin-top:20px}\n.ab .info div{background:#fff;border:1px solid #e3e6e8;border-radius:14px;padding:20px}\n.ab .info b{display:block;color:var(--teal);font-size:.8em;letter-spacing:.08em;text-transform:uppercase;margin-bottom:6px}\n.ab .info a{color:var(--ink)}\n.ab .cta{background:var(--navy);color:#c9d6db;border-radius:18px;padding:36px;display:flex;justify-content:space-between;align-items:center;gap:20px;flex-wrap:wrap}\n.ab .cta h2{color:#fff;margin:0 0 4px}\n.ab .small{font-size:.9em;color:var(--muted);margin-top:18px}\n.ab .small a{color:var(--teal)}\n.ab .terms{max-width:860px}\n.ab .terms h2{font-size:1.25em;font-weight:600;margin:28px 0 8px}\n.ab .terms p{color:#3d4a50;font-size:.95em}\n.ab .note{background:#f4f6f6;border-left:4px solid var(--teal);padding:14px 18px;border-radius:0;margin:0 0 24px}\n@media (max-width:900px){.ab .hero .wrap,.ab .story{grid-template-columns:1fr}.ab .hero img{max-width:300px;margin:0 auto}.ab .stats,.ab .cards{grid-template-columns:1fr 1fr}.ab .info{grid-template-columns:1fr}.ab h1{font-size:2em}}\n@media (max-width:560px){.ab .stats,.ab .cards{grid-template-columns:1fr}}\n<\/style>\n<div class=\"ab\">\n<section class=\"hero\"><div class=\"wrap\"><div class=\"txt\"><p class=\"eyebrow\">About us<\/p><h1>A technician who knows your business<\/h1><p class=\"lead\">Appelez le tech is the brand of IROUTENETWORKS INC., a Quebec company established in 2004 in Chambly, on Montreal\u2019s South Shore. We support SMBs and notarial firms with managed IT services, cybersecurity and Microsoft 365.<\/p><a class=\"btn red\" href=\"\/en\/contact\/\">Book an appointment<\/a><a class=\"btn line\" href=\"tel:+15144441041\">514-444-1041<\/a><\/div><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/www.supportadistance.com\/wp-content\/uploads\/2026\/10\/fabrice-blanchet-smart-appelez-le-tech.webp\" width=\"620\" height=\"612\" alt=\"Fabrice Blanchet in front of the Appelez le tech Smart car\" loading=\"eager\"><\/div><\/section>\n<section style=\"padding-top:28px\"><div class=\"wrap\"><div class=\"stats\"><div class=\"stat\"><b>Since 2004<\/b><span>Quebec company, IROUTENETWORKS INC.<\/span><\/div><div class=\"stat\"><b>20+ years<\/b><span>of business IT experience<\/span><\/div><div class=\"stat\"><b>South Shore and Montreal<\/b><span>On-site and remote, across Quebec<\/span><\/div><div class=\"stat\"><b>Notarial firms<\/b><span>Our specialty, tools and confidentiality<\/span><\/div><\/div><\/div><\/section>\n<section style=\"padding-top:20px\"><div class=\"wrap story\"><div><h2>Fabrice Blanchet, founder<\/h2><p>Fabrice has worked in business IT for more than 25 years. Trained in network administration at CDI College, he spent 16 years as a network administrator at a large engineering firm, where he led major projects: Microsoft Exchange migrations, VMware virtualization, high-availability firewalls and virtual desktops.<\/p><p>In 2004, he founded IROUTENETWORKS INC. and launched the remote support service that would become Appelez le tech. Alongside it, he has worked as a solutions architect and desktop virtualization specialist (VMware Horizon, Citrix, Azure Virtual Desktop) for a major food processor, a university and, since 2020, with a partner firm serving cities, school service centres and institutions. He has also served as a leader of the Montreal VMware User Group (VMUG).<\/p><p>Today, he brings that large-infrastructure experience to SMBs and notarial firms: the same rigour, at the scale of a small team, with a technician who knows your environment.<\/p><div class=\"chips\"><span class=\"chip\">25+ years in IT<\/span><span class=\"chip\">Founder of IROUTENETWORKS INC. (2004)<\/span><span class=\"chip\">VMware Certified Professional (VCP)<\/span><span class=\"chip\">Network administration, CDI College<\/span><span class=\"chip\">Microsoft 365, Azure and virtualization architect<\/span><span class=\"chip\">VMware Horizon and Citrix specialist<\/span><span class=\"chip\">Former Montreal VMUG leader<\/span><span class=\"chip\">Microsoft 365 Partner<\/span><\/div><\/div><div><h2>Who we work with<\/h2><p>We mainly serve SMBs and a growing network of notarial firms across Quebec. Our clients work with us under an agreement, with an hour bank and a technician who knows their environment.<\/p><div class=\"chips\"><span class=\"chip\">Notaries<\/span><span class=\"chip\">Legal<\/span><span class=\"chip\">Real estate<\/span><span class=\"chip\">Construction<\/span><span class=\"chip\">Automation<\/span><span class=\"chip\">Retail<\/span><\/div><\/div><\/div><\/section>\n<section class=\"soft\"><div class=\"wrap\"><h2>How we work<\/h2><div class=\"cards\"><div class=\"card\"><div class=\"hd\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><circle cx=\"12\" cy=\"8\" r=\"4\"\/><path d=\"M4 21a8 8 0 0 1 16 0\"\/><\/svg><\/div><h3>A dedicated technician<\/h3><p>You talk to someone who knows your computers, your software and your history, not a call centre.<\/p><\/div><div class=\"card\"><div class=\"hd\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M12 3l8 3v6c0 5-3.5 8-8 9-4.5-1-8-4-8-9V6z\"\/><path d=\"M9 12l2 2 4-4\"\/><\/svg><\/div><h3>Prevention first<\/h3><p>Continuous monitoring, updates and security to prevent outages instead of fixing them.<\/p><\/div><div class=\"card\"><div class=\"hd\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M4 19V5M4 19h16\"\/><path d=\"M8 15l4-4 3 3 5-6\"\/><\/svg><\/div><h3>Transparency<\/h3><p>A clear hour bank, a usage report on request and straightforward recommendations.<\/p><\/div><div class=\"card\"><div class=\"hd\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M12 21s-7-6.2-7-11.5A7 7 0 0 1 19 9.5C19 14.8 12 21 12 21z\"\/><circle cx=\"12\" cy=\"9.5\" r=\"2.5\"\/><\/svg><\/div><h3>Close to you<\/h3><p>On-site on the South Shore and in Montreal, and remote anywhere in Quebec, without a VPN.<\/p><\/div><\/div><\/div><\/section>\n<section><div class=\"wrap\"><h2>Contact us<\/h2><div class=\"info\"><div><b>Address<\/b>IROUTENETWORKS INC.<br>1649, rue Abraham-Mass\u00e9<br>Chambly (Qu\u00e9bec) J3L 0P4<\/div><div><b>Phone and email<\/b><a href=\"tel:+15144441041\">514-444-1041<\/a><br><a href=\"tel:+18334441041\">1 833 444-1041<\/a> (toll-free)<br><a href=\"mailto:info@supportadistance.com\">info@supportadistance.com<\/a><\/div><div><b>Hours<\/b>Monday to Friday: 8:30 a.m. to 11 p.m.<br>Saturday and Sunday: 9 a.m. to 11 p.m.<br>24\/7 emergencies for clients under agreement<\/div><\/div>\n<p class=\"small\">Partners: <a href=\"https:\/\/leconsortium.ca\/\" target=\"_blank\" rel=\"noopener\">Le Consortium<\/a> \u00b7 <a href=\"https:\/\/www.depannagedegeek.fr\" target=\"_blank\" rel=\"noopener\">D\u00e9pannage de Geek<\/a> \u2014 <a href=\"\/en\/terms-of-service\/\">Terms of service<\/a><\/p>\n<div class=\"cta\" style=\"margin-top:34px\"><div><h2>Let\u2019s talk about your environment<\/h2><p style=\"margin:0\">An initial assessment to review your computers, network and security.<\/p><\/div><div><a class=\"btn red\" href=\"\/en\/contact\/\">Book an appointment<\/a><a class=\"btn line\" href=\"tel:+15144441041\">514-444-1041<\/a><\/div><\/div><\/div><\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>About us A technician who knows your business Appelez le tech is the brand of IROUTENETWORKS INC., a Quebec company established in 2004 in Chambly, on Montreal\u2019s South Shore. We support SMBs and notarial firms with managed IT services, cybersecurity and Microsoft 365. Book an appointment514-444-1041 Since 2004Quebec company, IROUTENETWORKS INC. 20+ yearsof business IT experience South Shore and MontrealOn-site &#8230; <\/p>\n<div><a href=\"https:\/\/www.supportadistance.com\/en\/about-us\/\" class=\"more-link\">Read More<\/a><\/div>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-blank-4.php","meta":{"footnotes":""},"class_list":["post-2178","page","type-page","status-publish","hentry","no-post-thumbnail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>About us | Appelez le tech, IT support since 2004<\/title>\n<meta name=\"description\" content=\"IT support on Montreal\u2019s South Shore since 2004: IROUTENETWORKS INC. 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