{"id":2007,"date":"2026-10-22T12:25:47","date_gmt":"2026-10-22T17:25:47","guid":{"rendered":"https:\/\/www.supportadistance.com\/?page_id=2007"},"modified":"2026-10-25T08:30:53","modified_gmt":"2026-10-25T13:30:53","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.supportadistance.com\/en\/contact\/","title":{"rendered":"Appointments and Support"},"content":{"rendered":"\n<style>\n.sad{--teal:#279989;--teal-d:#1F7A6D;--red:#DA291C;--ink:#333;--muted:#666;--line:#e3e3e3;--soft:#f6f7f7;font-family:Raleway,sans-serif;color:var(--ink);line-height:1.6;font-size:15px;max-width:1140px;margin:0 auto;padding:0 20px 40px}\n.sad *{box-sizing:border-box}\n.sad h1,.sad h2,.sad h3{font-family:Raleway,sans-serif;color:var(--ink);font-weight:400;margin:0 0 .4em}\n.sad h1{font-size:2.3em;line-height:1.15;margin-top:.6em}\n.sad h2{font-size:1.75em;line-height:1.2}\n.sad h3{font-size:1.15em;font-weight:600}\n.sad p{margin:0 0 .8em}\n.sad 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.subchoice{display:block;text-decoration:none;color:inherit;border:2px solid var(--line);border-radius:10px;padding:16px 18px;background:#fff;transition:border-color .15s,background .15s}\n.sad .subchoice strong{display:block;font-size:1.1em;font-weight:600;margin-bottom:4px}\n.sad .subchoice span{display:block;font-size:.92em;color:#5b6b70}\n.sad .subchoice:hover,.sad .subchoice.on{border-color:var(--teal);background:#f3faf9}\n.sad .subchoice.cg:hover,.sad .subchoice.cg.on{border-color:var(--red);background:#fdf3f2}\n.sad .choice.on{border-color:var(--teal);box-shadow:0 4px 16px rgba(0,0,0,.08);background:#f3faf9}\n.sad.flow .fl:not(.is-open){display:none}\n.sad.flow .chooser.has-on .choice:not(.on){border-color:var(--line);background:#fff;box-shadow:none}\n.sad.flow .chooser{margin-bottom:28px}\n.sad.flow .fl.is-open{animation:sadIn .25s ease}\n@keyframes sadIn{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}\n.sad .managed-sec .opts{grid-template-columns:repeat(2,1fr)}\n.sad .managed-sec .opts .step:nth-child(3)[data-or]::before{left:50%;top:-9px}\n@media (max-width:760px){.sad .subchooser{grid-template-columns:1fr}}\n<\/style>\n\n<div class=\"sad\">\n\n<h1>Appointments and IT Support for Businesses<\/h1>\n<p class=\"lead\">Managed services, Microsoft 365 and on-site or remote support for Quebec SMBs. Choose your situation to go straight to the right options.<\/p>\n\n<div class=\"chooser\">\n  <a class=\"choice biz\" href=\"#businesses\">\n    <span class=\"tag\">Businesses<\/span>\n    <strong>My business<\/strong>\n    Schedule an assessment of your environment, or go to your client area if you already have an agreement.\n    <span class=\"go\">Business services \u2193<\/span>\n  <\/a>\n  <a class=\"choice indiv\" href=\"#appointment\">\n    <span class=\"tag\">Individuals<\/span>\n    <strong>I&#8217;m an individual<\/strong>\n    Remote or in-home support, by appointment.\n    <span class=\"go\">Book an appointment \u2193<\/span>\n  <\/a>\n<\/div>\n\n<section class=\"block\" id=\"businesses\">\n  <h2>Businesses<\/h2>\n\n  <p class=\"opt-lead\" style=\"margin-top:0\">What&#8217;s your situation?<\/p>\n  <div class=\"subchooser\">\n    <a class=\"subchoice\" href=\"#new-business\"><strong>New client<\/strong><span>Get my environment assessed and set up an agreement<\/span><\/a>\n    <a class=\"subchoice cg\" href=\"#managed-clients\"><strong>Client under agreement<\/strong><span>Open a request, book an appointment, reach the team, tools<\/span><\/a>\n  <\/div>\n\n  <div class=\"sub new\" id=\"new-business\">\n    <span class=\"tag\" style=\"display:inline-block;font-size:.78em;font-weight:700;letter-spacing:.06em;text-transform:uppercase;padding:3px 10px;border-radius:20px;background:#e6f3f1;color:#1F7A6D;margin-bottom:10px\">New business<\/span>\n    <h3 class=\"big\">Start with an assessment<\/h3>\n    <p>A one-hour meeting is all it takes to review your environment: computers, network, Microsoft 365 accounts, backups and security. We then propose an agreement tailored to your business.<\/p>\n    <div class=\"grid2\" style=\"margin-top:12px\">\n      <div>\n        <a class=\"btn\" data-bk=\"s\/m4a4cx377k6bFAefPHjCQQ2\" href=\"https:\/\/bookings.cloud.microsoft\/book\/Booking@bellnexia.com\/s\/m4a4cx377k6bFAefPHjCQQ2\" target=\"_blank\" rel=\"noopener\">Schedule an assessment<\/a>\n        <a class=\"btn ghost\" href=\"https:\/\/forms.office.com\/r\/pZadZE7qvM\" target=\"_blank\" rel=\"noopener\">Request a quote<\/a>\n      <\/div>\n      <div class=\"card\" style=\"padding:18px\">\n        <h3>Our agreements<\/h3>\n        <ul class=\"plain\">\n          <li>Annual bank of 20 or 40 hours<\/li>\n          <li>Management at $14 per user and per device, per month<\/li>\n          <li><a href=\"https:\/\/www.supportadistance.com\/en\/our-rates\/\">Estimate the cost of your agreement<\/a><\/li>\n        <\/ul>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <div class=\"sub managed-sec\" id=\"managed-clients\">\n    <h3 class=\"big\">Already under agreement?<\/h3>\n    <p>Choose based on your situation:<\/p>\n\n    <div class=\"steps opts\">\n      <div class=\"step\">\n        <div class=\"num\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M9 3h6v3H9z\"\/><path d=\"M7 4.5H5V21h14V4.5h-2\"\/><path d=\"M8.5 12h7M8.5 16h4.5\"\/><\/svg><\/div>\n        <h3>Support request <span class=\"tag\">Recommended<\/span><\/h3>\n        <p>The form is the fastest way to get your request handled.<\/p>\n        <a class=\"btn red\" href=\"https:\/\/forms.office.com\/r\/pZadZE7qvM\" target=\"_blank\" rel=\"noopener\">Open a support request<\/a>\n      <\/div>\n      <div class=\"step\" data-or=\"or\">\n        <div class=\"num\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 10h18\"\/><\/svg><\/div>\n        <h3>Schedule a visit<\/h3>\n        <p>Book time with a technician for a project, an installation or a follow-up. Time is deducted from your hour bank.<\/p>\n        <a class=\"btn ghost\" data-bk=\"s\/V57c2XjxU0KCBebK3sE0HA2\" href=\"https:\/\/bookings.cloud.microsoft\/book\/Booking@bellnexia.com\/s\/V57c2XjxU0KCBebK3sE0HA2\" target=\"_blank\" rel=\"noopener\">Book an appointment<\/a>\n      <\/div>\n      <div class=\"step\" data-or=\"or\">\n        <div class=\"num\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M12 3l9.5 17h-19z\"\/><path d=\"M12 10v4M12 17h.01\"\/><\/svg><\/div>\n        <h3>Urgent issue<\/h3>\n        <p>Call the main line. A receptionist will take your call and quickly connect you with a technician.<\/p>\n        <a class=\"btn ghost\" href=\"tel:+15144441041\">514-444-1041<\/a>\n      <\/div>\n      <div class=\"step\" data-or=\"or\">\n        <div class=\"num\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"4\" width=\"18\" height=\"12\" rx=\"2\"\/><path d=\"M8 20h8M12 16v4\"\/><\/svg><\/div>\n        <h3>A technician needs access?<\/h3>\n        <p>Launch Express Support to give them access to your screen, only when they ask.<\/p>\n        <a class=\"btn ghost\" href=\"https:\/\/custom.teamviewer.com\/appelezletech\" target=\"_blank\" rel=\"noopener\">Express Support<\/a>\n      <\/div>\n    <\/div>\n\n    <div class=\"grid2\">\n      <div class=\"card\">\n        <h3>Reach the team directly<\/h3>\n        <ul class=\"plain\">\n          <li><strong>Fabrice Blanchet<\/strong> \u2014 Architect, M365 migration specialist <span class=\"ext\">ext. 6021<\/span><\/li>\n          <li><strong>Christophe<\/strong> \u2014 IT technician <span class=\"ext\">ext. 6022<\/span><\/li>\n          <li><strong>Martin<\/strong> \u2014 Network and cabling specialist <span class=\"ext\">ext. 6023<\/span><\/li>\n          <li><strong>Patrick<\/strong> \u2014 IT and M365 technician (Quebec City) <span class=\"ext\">ext. 6027<\/span><\/li>\n          <li><strong>V\u00e9ronique<\/strong> \u2014 Project management and accounting <span class=\"ext\">ext. 6028<\/span><\/li>\n          <li><strong>Computer hardware<\/strong> (laptops and PCs) <span class=\"ext\">dial 0<\/span><\/li>\n        <\/ul>\n        <p class=\"fine\">Main line: 514-444-1041 or 1-833-444-1041<\/p>\n      <\/div>\n      <div class=\"card\">\n        <h3>Tools for your computers<\/h3>\n        <div class=\"tool\">\n          <div>Datto RMM agent<small>Install on every computer covered by your agreement<\/small><\/div>\n          <a href=\"https:\/\/concord.centrastage.net\/csm\/profile\/downloadAgent\/46a4b7db-e295-44dd-8688-333a8cd1c993\">Download<\/a>\n        <\/div>\n        <div class=\"tool\">\n          <div>TeamViewer Host<small>Permanent remote access<\/small><\/div>\n          <a href=\"https:\/\/get.teamviewer.com\/appelezletech-host\" target=\"_blank\" rel=\"noopener\">Download<\/a>\n        <\/div>\n        <div class=\"tool\">\n          <div>Client installation pack<small>Password required<\/small><\/div>\n          <a href=\"https:\/\/www.dropbox.com\/scl\/fi\/6zqbqeudgyde7e0ynjx21\/InstallerIRN.zip?rlkey=v5fh63skm84q4gc5nkotx3gd8&amp;dl=1\">Download<\/a>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<section class=\"block compact\" id=\"appointment\">\n  <h2>Individuals<\/h2>\n  <p>Remote or in-home support, by appointment, with no commitment. Starting at $109 per hour \u2014 <a href=\"https:\/\/www.supportadistance.com\/en\/our-rates\/\">see rates<\/a>.<\/p>\n  <p class=\"opt-lead\">Choose the option that suits you:<\/p>\n  <div class=\"steps opts\">\n      <div class=\"step\">\n        <div class=\"num\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"2\"\/><path d=\"M16 3v4M8 3v4M3 10h18\"\/><\/svg><\/div>\n        <h3>Book online<\/h3>\n        <p>Pick the date and time yourself. You receive a confirmation by email.<\/p>\n        <a class=\"btn\" data-bk=\"s\/0IT2W9x7akucN64qIEiFHw2\" href=\"https:\/\/bookings.cloud.microsoft\/book\/Booking@bellnexia.com\/s\/0IT2W9x7akucN64qIEiFHw2\" target=\"_blank\" rel=\"noopener\">Book an appointment<\/a>\n      <\/div>\n      <div class=\"step\" data-or=\"or\">\n        <div class=\"num\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M9 3h6v3H9z\"\/><path d=\"M7 4.5H5V21h14V4.5h-2\"\/><path d=\"M8.5 12h7M8.5 16h4.5\"\/><\/svg><\/div>\n        <h3>Describe your needs<\/h3>\n        <p>Tell us about your issue: we call you back to set a time.<\/p>\n        <a class=\"btn ghost\" href=\"https:\/\/forms.office.com\/r\/pZadZE7qvM\" target=\"_blank\" rel=\"noopener\">Fill out the form<\/a>\n      <\/div>\n      <div class=\"step\" data-or=\"or\">\n        <div class=\"num\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M5 4h4l2 5-2.5 1.5a11 11 0 0 0 5 5L15 13l5 2v4a2 2 0 0 1-2 2A16 16 0 0 1 3 6a2 2 0 0 1 2-2\"\/><\/svg><\/div>\n        <h3>Call or text<\/h3>\n        <p>Prefer to talk to someone? Call or text us directly.<\/p>\n        <a class=\"btn ghost\" href=\"tel:+15144441041\">514-444-1041<\/a>\n      <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"block\" id=\"book\">\n<style>\n.bk{background:#0F1F26;color:#c9d6db;border-radius:18px;padding:28px;margin:10px 0 0;position:relative;overflow:hidden}\n.bk:before{content:\"\";position:absolute;width:420px;height:420px;border-radius:50%;background:#17303A;top:-220px;right:-120px}\n.bk>*{position:relative}\n.bk .bk-badge{display:inline-block;font-size:.75em;font-weight:700;letter-spacing:.06em;text-transform:uppercase;padding:3px 10px;border-radius:20px;background:rgba(39,153,137,.22);color:#5fc9b9;margin-bottom:8px}\n.bk h2{color:#fff!important;margin:0 0 6px}\n.bk p{color:#c9d6db;margin:0 0 14px}\n.bk-grp{margin:10px 0 0}\n.bk-grp b{display:block;font-size:.75em;letter-spacing:.08em;text-transform:uppercase;color:#5fc9b9;margin-bottom:6px}\n.bk-chip{display:inline-block;background:rgba(255,255,255,.08);color:#fff!important;border:1.5px solid transparent;border-radius:999px;padding:7px 14px;margin:0 6px 8px 0;font-size:.9em;text-decoration:none;cursor:pointer}\n.bk-chip:hover{border-color:#279989}\n.bk-chip.on{background:#279989;border-color:#279989}\n.bk-frame{background:#fff;border-radius:14px;overflow:hidden;margin-top:14px}\n.bk-frame iframe{display:block;width:100%;height:1050px;border:0}\n.bk small{display:block;margin-top:10px;color:#9fb3ba}\n.bk small a{color:#5fc9b9}\n@media (max-width:700px){.bk{padding:18px}.bk-frame iframe{height:1250px}}\n<\/style>\n<div class=\"bk\">\n<span class=\"bk-badge\">Online booking<\/span>\n<h2>Book your appointment<\/h2>\n<p>Choose the service that fits your situation, then the date and time that suit you. You\u2019ll receive an email confirmation. (The booking page is in French.)<\/p>\n<div class=\"bk-grp\"><b>Businesses<\/b><a class=\"bk-chip\" data-bk=\"s\/m4a4cx377k6bFAefPHjCQQ2\" href=\"https:\/\/bookings.cloud.microsoft\/book\/Booking@bellnexia.com\/s\/m4a4cx377k6bFAefPHjCQQ2\" target=\"_blank\" rel=\"noopener\">Assessment (new business)<\/a><a class=\"bk-chip\" data-bk=\"s\/V57c2XjxU0KCBebK3sE0HA2\" href=\"https:\/\/bookings.cloud.microsoft\/book\/Booking@bellnexia.com\/s\/V57c2XjxU0KCBebK3sE0HA2\" target=\"_blank\" rel=\"noopener\">Client under agreement<\/a><a class=\"bk-chip\" data-bk=\"s\/GkxSbcqxK0a27ap44cXOQA2\" href=\"https:\/\/bookings.cloud.microsoft\/book\/Booking@bellnexia.com\/s\/GkxSbcqxK0a27ap44cXOQA2\" target=\"_blank\" rel=\"noopener\">IT specialist<\/a><a class=\"bk-chip\" data-bk=\"s\/4gAqt0pq_k2sH3dBU-hkwA2\" href=\"https:\/\/bookings.cloud.microsoft\/book\/Booking@bellnexia.com\/s\/4gAqt0pq_k2sH3dBU-hkwA2\" target=\"_blank\" rel=\"noopener\">Microsoft 365 and Azure expert<\/a><a class=\"bk-chip\" data-bk=\"s\/SG74XaOjAEagbrsVOPAnmQ2\" href=\"https:\/\/bookings.cloud.microsoft\/book\/Booking@bellnexia.com\/s\/SG74XaOjAEagbrsVOPAnmQ2\" target=\"_blank\" rel=\"noopener\">Urgent intervention<\/a><\/div><div class=\"bk-grp\"><b>Individuals<\/b><a class=\"bk-chip\" data-bk=\"s\/0IT2W9x7akucN64qIEiFHw2\" href=\"https:\/\/bookings.cloud.microsoft\/book\/Booking@bellnexia.com\/s\/0IT2W9x7akucN64qIEiFHw2\" target=\"_blank\" rel=\"noopener\">Remote support<\/a><a class=\"bk-chip\" data-bk=\"s\/owUNxuTkEEqs6veqQa4FZg2\" href=\"https:\/\/bookings.cloud.microsoft\/book\/Booking@bellnexia.com\/s\/owUNxuTkEEqs6veqQa4FZg2\" target=\"_blank\" rel=\"noopener\">In-home support<\/a><\/div>\n<div class=\"bk-frame\"><iframe id=\"bk-iframe\" src=\"https:\/\/bookings.cloud.microsoft\/book\/Booking@bellnexia.com\/\" title=\"Appelez le tech booking\" loading=\"lazy\"><\/iframe><\/div>\n<small>Booking page not showing? <a href=\"https:\/\/bookings.cloud.microsoft\/book\/Booking@bellnexia.com\/\" target=\"_blank\" rel=\"noopener\">Open the booking page in a new tab<\/a><\/small>\n<\/div>\n<script>\n(function(){var base='https:\/\/bookings.cloud.microsoft\/book\/Booking@bellnexia.com\/';var fr=document.getElementById('bk-iframe');if(!fr)return;function load(s,el){fr.src=base+(s||'');document.querySelectorAll('.bk-chip').forEach(function(c){c.classList.toggle('on',c===el)});document.getElementById('book').scrollIntoView({behavior:'smooth',block:'start'});}\ndocument.addEventListener('click',function(e){var a=e.target.closest('[data-bk]');if(!a)return;e.preventDefault();var chip=document.querySelector('.bk-chip[data-bk=\"'+a.getAttribute('data-bk')+'\"]');load(a.getAttribute('data-bk'),chip);});})();\n<\/script>\n<\/section>\n\n<section class=\"block\" id=\"find-us\">\n  <h2>Find us<\/h2>\n  <div class=\"footer-info\">\n    <div>\n      <ul class=\"plain\">\n        <li><strong>Address:<\/strong> 1649 Abraham-Mass\u00e9 St., Chambly, Quebec J3L 0P4 \u2014 by appointment<\/li>\n        <li><strong>Phone:<\/strong> <a href=\"tel:+15144441041\">514-444-1041<\/a> or <a href=\"tel:+18334441041\">1-833-444-1041<\/a> (texts welcome)<\/li>\n        <li><strong>Email:<\/strong> <a href=\"mailto:info@supportadistance.com\">info@supportadistance.com<\/a><\/li>\n        <li><strong>Hours:<\/strong> Monday to Friday 8:30 a.m. to 11 p.m., Saturday and Sunday 9 a.m. to 11 p.m.<\/li>\n        <li><a href=\"https:\/\/www.linkedin.com\/in\/fabriceblanchet\/\" target=\"_blank\" rel=\"noopener\">Follow us on LinkedIn<\/a><\/li>\n      <\/ul>\n    <\/div>\n    <iframe class=\"map\" src=\"https:\/\/www.google.com\/maps\/d\/embed?mid=1crIpGDXrxMvu5uRWI6P_nDopNqTAMCE&amp;ehbc=2E312F\" loading=\"lazy\" title=\"Map of our service area\"><\/iframe>\n  <\/div>\n  <p class=\"fine\" style=\"margin-top:28px\"><strong>Privacy:<\/strong> we never sell or share any client information, and we do not keep a mailing list.<\/p>\n<\/section>\n\n<\/div>\n\n<script>\n(function(){var 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Choose your situation to go straight to the right options. Businesses My business Schedule an assessment of your environment, or go to your client area if you already have an agreement. Business services \u2193 Individuals I&#8217;m an individual Remote or in-home support, &#8230; <\/p>\n<div><a href=\"https:\/\/www.supportadistance.com\/en\/contact\/\" class=\"more-link\">Read More<\/a><\/div>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-blank-4.php","meta":{"footnotes":""},"class_list":["post-2007","page","type-page","status-publish","hentry","no-post-thumbnail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>IT Support for Businesses | Appointments and Assessment<\/title>\n<meta name=\"description\" content=\"Schedule an assessment of your IT environment or open a request as a managed client. 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